Return & Refund Policy

Return Policy:

At Interdesk, we are committed to ensuring your satisfaction with our products. Our warranty automatically covers any factory defects or damages. If you encounter any issues, please notify us within 24 hours of receiving your order, accompanied by proof of purchase.

To initiate a return, please follow these simple steps:

  1. Notify Us: Email us at sales@interdesksg.com within 24 hours of receiving your order, attaching an image of the receipt and the corresponding damage.

  2. Keep Original Packaging: The original packaging must be kept intact and in reusable condition for repackaging.

  3. Repackaging: Ensure that the product(s) are placed back into the original packaging.

  4. Check for Completeness: Ensure that there are no missing parts and no screw holes on the tabletop.

  5. Tape Packaging Shut: The original packaging must be securely taped shut before handing it over to the arranged courier for collection.

Please note the following conditions for eligibility for a refund:

  • The original packaging must be kept intact and in reusable condition.
  • All products must be returned in their original packaging.
  • All parts must be present.
  • The tabletop must be free of any screw holes.
  • The original packaging must be securely taped shut for collection.

We appreciate your understanding that Interdesk reserves the right to reject any return requests that do not meet the stated conditions.

Please be informed that we currently do not offer returns or refunds for change of mind, including but not limited to delay in shipment/logistics, damages incurred by the user, and blemishes on table top surfaces. Do note that Mystic Timber and custom table-tops are not eligible for refunds as well. A processing fee of 10% would be applied for refunds granted by Interdesk on a case-by-case basis.

Thank you for choosing Interdesk. We are here to assist you with any questions or concerns you may have regarding your purchase.