FAQ
FAQs
Is Interdesk a Singaporean company?
Yes!
We are a 100% homegrown business registered with ACRAS.
Does my Interdesk come with warranty?
Yes!
All Interdesks sold come with a 3 years warranty. The warranty starts automatically on the date of delivery. To file a warranty claim, please email sales@interdesksg.com with your proof of purchase.
What is the difference between Interdesk Classic and Interdesk Pro?
Interdesk Classic and Interdesk Pro are both manufactured with the most stringent quality control.
Pro vs Classic
- 130kg vs 80kg weight limit
- 35mm/s vs 25mm/s Speed
- More stable during rising
- Heavier frame and more resistant to shaking
Do you have a showroom?
We are happy to announce that we have a showroom at
3 Ang Mo Kio Street 62, LINK@AMK #05-20 S569139.
Please contact sales@interdesksg.com to schedule a slot to view the showroom.
Does Interdesk meet international standards?
Interdesk has many international certificates under its belt. You can view them here.
Our products passes the most stringent testing standards to ensure that only the best reaches your home. And that is our promise!
What is the lifespan of an Interdesk?
Interdesks are manufactured with the highest standards to ensure it lasts decades!
Interdesk is tested by many third parties organisations to prove that quality is our utmost priority.
View our certifications here.
Will Interdesk fit in my room?
Various table top sizes are available. Contact us and we will help you figure out the right size for you!
Our frames are designed to fit perfectly with our table tops! They don't jut out from underneath any of the table tops. If the measurements of your table top fit, Interdesk will definitely fit!
Do you offer discounts for bulk purchases?
YES!
Discounts will be given for bulk purchases!
Interdesk is happy to support the furnishing needs of offices and SMEs. Click here for more infomation
Delivery
Is delivery free?
Yes!
Interdesk offers free islandwide delivery for all purchase of desks and chairs only.
Can I choose my delivery date?
After you have made a purchase, our logistics team will drop you a call or email to arrange your preferred delivery date! Please check your inbox or junk mail for the confirmation of the delivery date.
Alternatively, you may email sales@interdesksg.com to arrange a delivery date.
Can I delay my delivery?
Yes!
You can place an order during our limited sales and delay delivery until you are ready! Do drop us an email at sales@interdesksg.com for the special arrangement.
Assembly
Can I assemble my Interdesk myself?
Yes!
Our products are designed to be be assembled within 20mins!
Tools and instruction manuals are given for a fuss free assmebly!
Assembly videos are available on the product website.
Can you assemble my Interdesk for me?
Yes!
We are happy to help you assemble your Interdesk for a fixed price of $50 per table. Do add this service to your cart here.
We highly recommend you to select our assembly service. Our assembly team is committed to providing you a professional and fuss-free service.
Warranty and Returns
How long is the warranty?
All Interdesks sold are covered with a 3 year warranty.
What if I received a faulty product?
We will be more than happy to do an exchange for your Interdesk if there is a manufacturing defect! Do contact us at sales@interdesksg.com.
We might throw in some freebies too!😉
How do I return a product?
Interdesk values our customers by providing the best after-sales assistance.
If there is ANYTHING faulty about your desk, email us and we will get back to you ASAP! You can contact us here.
Return and Refund Policy (Desk and Accessories)
Return Policy:
At Interdesk, we are committed to ensuring your satisfaction with our products. Our warranty automatically covers any factory defects or damages. If you encounter any issues, please notify us within 24 hours of receiving your order, accompanied by proof of purchase.
To initiate a return, please follow these simple steps:
- Notify Us: Email us at sales@interdesksg.com within 24 hours of receiving your order, attaching an image of the receipt and the corresponding damage.
- Keep Original Packaging: The original packaging must be kept intact and in reusable condition for repackaging.
- Repackaging: Ensure that the product(s) are placed back into the original packaging.
- Check for Completeness: Ensure that there are no missing parts and no screw holes on the tabletop.
- Tape Packaging Shut: The original packaging must be securely taped shut before handing it over to the arranged courier for collection.
Please note the following conditions for eligibility for a refund:
- The original packaging must be kept intact and in reusable condition.
- All products must be returned in their original packaging.
- All parts must be present.
- The tabletop must be free of any screw holes.
- The original packaging must be securely taped shut for collection.
We appreciate your understanding that Interdesk reserves the right to reject any return requests that do not meet the stated conditions.
Please be informed that we currently do not offer returns or refunds for change of mind, including but not limited to delay in shipment/logistics, damages incurred by the user, and blemishes on table top surfaces. A processing fee of 10% would be applied for refunds granted by Interdesk on a case-by-case basis.
Thank you for choosing Interdesk. We are here to assist you with any questions or concerns you may have regarding your purchase.
Return and Refund Policy (Chair)
Please refer to the corresponding return and refund policy stated under your selected chair!
Any queries, please email sales@interdesksg.com